Vachan Kydmule

Magic of Conversational Commerce: a WooCommerce & WhatsApp exploration

In Vachan Kudmule’s session, he demonstrates how to integrate WhatsApp with WooCommerce to enhance customer interactions and streamline the eCommerce experience. Vachan guides viewers through the initial setup, syncing product catalogs, configuring payment options, and utilizing chatbots for support. He provides a practical walkthrough on integrating WhatsApp features like cart management and order tracking, and addresses how businesses can use no-code, low-code, or full-code approaches to build custom solutions tailored to their needs.

What You’ll Learn

  • How to set up and sync WooCommerce products with WhatsApp using the Facebook for WooCommerce plugin
  • The different payment methods supported by WhatsApp, including UPI (India) and external payment links
  • Ways to capture customer address and location data seamlessly within WhatsApp
  • Options for no-code, low-code, and all-code integrations for enhanced control and customization
  • Tips for implementing chatbots to handle customer inquiries, order updates, and support