Juan Hernando

Unlock Global Growth: Avoid These Common Pitfalls in eCommerce Localization

In this session, Juan Hernando delves into the complexities of expanding an online store to international markets. He highlights how localization goes far beyond simple translation, requiring a nuanced approach that adapts content, cultural expectations, payment methods, legal requirements, and user experience for each market. From tailoring content to fit diverse cultural contexts to navigating regional regulations, Juan emphasizes that effective localization fosters trust, reduces cart abandonment, and boosts conversion rates. He provides insights into addressing localization’s major pitfalls, including adapting payment preferences, legal compliance, cultural nuances, and user interface adjustments. Ultimately, he encourages businesses to collaborate with local experts and remain adaptable to create seamless, globally-minded shopping experiences.

What You’ll Learn

  • Why accurate localization goes beyond translation and why this matters for conversions
  • How cultural differences impact color schemes, symbols, and communication styles
  • Regional payment preferences and the impact on customer trust and transaction success
  • Key legal requirements like GDPR and consumer rights protection for eCommerce
  • Strategies for adapting user experience and interface design to specific markets
  • The importance of working with local experts to refine and optimize localization efforts