Maximizing Retention with Customer-Controlled Subscriptions

As a shop owner, how often do you get requests to make modifications to a Subscription?

In this session, we will walk you through some of the basic allowances you must make for customers that allow you to shift your focus from managing your store to growing your business. Customers love the freedom to manage their own subscriptions and store owners love the direct benefits of a decrease in churn rate and maximizing retention.

What You’ll Learn

• The value of customer-controlled subscriptions
• Most requested subscription options and strategies to implement
  • Skip subscriptions for a designated time
  • Change the frequency of a subscription
  • Modify a subscription *Most common*
  • Cancel the subscription