Two Ways to Grow Your Brand with Reviews

If you are looking to grow your brand, reviews on your site are a great way to do so. Did you know that 92% of consumers read online reviews, and 88% of shoppers trust reviews as much as a personal recommendation? Peer reviews a crucial if you want to gain brand loyalty and recognition in the market.

In this session, Meg MacCune, Director of Customer Success US at Trustpilot, will walk through two ways to make the most out of your reviews: utilizing social proof and building an online reputation strategy.

What You’ll Learn

• Trustpilot’s goals and mission
• How you can grow your brand with reviews
• Why you need a reputation management strategy
• How to respond to negative reviews
• The importance of improvement and innovation
• How to use WooCommerce and Trustpilot together